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Repair and Replacement

Anderson performs calibration, evaluations and repairs of existing Anderson products and welcomes your returns.
Obtain Repair / Replacement Estimate by contacting your local distributor.
  • It is not necessary to send many items in for a quote. Our distributors can often provide you with a replacement price based on your model and serial number.
  • Many products are often not repairable since they are permanently sealed and must be replaced.
    • All pressure based level sensors.
    • Pressure transmitters and any gauges with any physical damage to fitting or diaphragm.
    • Digital thermometers
    • Percentage is based on age. Over/less than 5 years old, typically 80% or 90% of new list price.
  • RTDs and Wiring Heads can often be rebuilt at a low fixed charge.
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    Obtain an RMA (Return Material Authorization) number by contacting your local distributor.
    • Some items cannot be quoted online and must still be returned
      • All flow products including meters, controllers and printers
      • Recorders, controllers, digital indicators
      • Analytical products including sensors, analyzers and transmitters.
    • Distributors are able to access our secure web site to obtain an RMA and issue directly to you.
    • Follow your distributor’s instructions for shipping.
    • Repairs are performed at our manufacturing facility in Fultonville, NY
      Anderson Instrument Co., Inc.
      Attn: [RMA Number]
      156 Auriesville Road
      Fultonville, NY 12072
    • Returned items having an “Ok to Proceed” will immediately have replacement order placed for new product shipment at standard lead time.
    • Returned items having Quote or Warranty Requests will be evaluated and a repair or replacement quotation prepared and emailed to your distributor within 5-7 days of receiving your item.
    • The distributor has 30 days to respond to the quotation. After the 30 days the item will be scrapped or returned unrepaired.